Terms & Conditions
Terms & Conditions
By accessing our website or using our services, you agree to the following terms and conditions.
Services Offered
Webmasters provides:
Website design and development
Digital advertising (Meta, Google, etc.)
Social media & online marketing services
Creative and promotional digital services
Any additional service mutually agreed upon
Service scope, timelines, and pricing are defined before project initiation.
Working Hours
Our official working hours are:
Monday to Saturday: 10:00 AM – 8:00 PM
Sunday: Closed
Public Holidays: Closed
Support or communication outside working hours is not guaranteed.
Payments
All services are provided on a prepaid basis unless agreed otherwise in writing
Payment confirms acceptance of these Terms, Refund Policy, and Privacy Policy
Prices once agreed cannot be renegotiated after work has started
Client Responsibilities
Clients must:
Provide accurate content, approvals, and access on time
Respond within the agreed timelines
Ensure compliance with platform policies (Meta, Google, etc.)
Project Delays & Cancellation
If a project is delayed due to:
Late content submission
Non-responsiveness
Delayed approvals
Failure to provide required access
beyond the agreed time period, Webmasters is not responsible.
In such cases:
The project may be cancelled without refund
Previously delivered work remains our intellectual property unless fully paid
Advertising Disclaimer
We do not guarantee results, leads, sales, or revenue
Ad performance depends on market conditions, audience behavior, budget, and platform algorithms
Platform bans, ad disapprovals, or account issues are not our responsibility
Intellectual Property
All designs, code, creatives, and materials remain the property of Webmasters until full payment is received
Unauthorized copying, resale, or reuse is prohibited
Limitation of Liability
Webmasters is not liable for:
Business losses
Revenue loss
Data loss
Platform policy changes
Third-party service failures
Our maximum liability is limited to the amount paid for the specific service.
Governing Law
These terms are governed by the laws of India. Any disputes shall fall under the jurisdiction of Indian courts.
Refund Policy
Webmasters operates on a strict no-refund policy.
All payments made for:
Website design or development
Advertising services
Marketing services
Creative, banner, video, or any digital work
Any other service offered
are non-refundable once the payment is made.
Reason
Our services involve time, planning, resources, and digital effort that cannot be reversed or resold.
By making a payment, you acknowledge that:
You understand the service scope
You agree that no refunds will be issued under any circumstances
This includes but is not limited to:
Change of mind
Business closure
Unsatisfactory results
Platform bans or restrictions
Delays caused by the client
Privacy Policy
Webmasters respects your privacy and is committed to protecting any information you share with us.
Information We Collect
We may collect the following information:
Name, phone number, email address
Business details shared for project execution
Website, ad account, or platform access details provided by the client
Communication data via WhatsApp, email, phone calls, or forms
How We Use Your Information
Your information is used strictly to:
Communicate regarding projects and services
Deliver websites, ads, and other agreed services
Provide support and updates
Maintain internal records
We do not sell, rent, or trade your personal or business data to third parties.
Data Security
We take reasonable measures to protect your information. However, no digital system is 100% secure, and by using our services, you acknowledge this risk.
Third-Party Platforms
Our services may involve third-party platforms such as Meta (Facebook/Instagram), Google, hosting providers, or payment gateways. We are not responsible for their privacy practices or policy changes.
Contact Us
For any questions regarding these policies, contact us at: info@webmastersweb.in
