Terms & Conditions

Terms & Conditions

By accessing our website or using our services, you agree to the following terms and conditions.

Services Offered

Webmasters provides:

  • Website design and development

  • Digital advertising (Meta, Google, etc.)

  • Social media & online marketing services

  • Creative and promotional digital services

  • Any additional service mutually agreed upon

Service scope, timelines, and pricing are defined before project initiation.

Working Hours

Our official working hours are:

  • Monday to Saturday: 10:00 AM – 8:00 PM

  • Sunday: Closed

  • Public Holidays: Closed

Support or communication outside working hours is not guaranteed.

Payments

  • All services are provided on a prepaid basis unless agreed otherwise in writing

  • Payment confirms acceptance of these Terms, Refund Policy, and Privacy Policy

  • Prices once agreed cannot be renegotiated after work has started

Client Responsibilities

Clients must:

  • Provide accurate content, approvals, and access on time

  • Respond within the agreed timelines

  • Ensure compliance with platform policies (Meta, Google, etc.)

Project Delays & Cancellation

If a project is delayed due to:

  • Late content submission

  • Non-responsiveness

  • Delayed approvals

  • Failure to provide required access

beyond the agreed time period, Webmasters is not responsible.

In such cases:

  • The project may be cancelled without refund

  • Previously delivered work remains our intellectual property unless fully paid

Advertising Disclaimer

  • We do not guarantee results, leads, sales, or revenue

  • Ad performance depends on market conditions, audience behavior, budget, and platform algorithms

  • Platform bans, ad disapprovals, or account issues are not our responsibility

Intellectual Property

  • All designs, code, creatives, and materials remain the property of Webmasters until full payment is received

  • Unauthorized copying, resale, or reuse is prohibited

Limitation of Liability

Webmasters is not liable for:

  • Business losses

  • Revenue loss

  • Data loss

  • Platform policy changes

  • Third-party service failures

Our maximum liability is limited to the amount paid for the specific service.

Governing Law

These terms are governed by the laws of India. Any disputes shall fall under the jurisdiction of Indian courts.

Refund Policy

Webmasters operates on a strict no-refund policy.

All payments made for:

  • Website design or development

  • Advertising services

  • Marketing services

  • Creative, banner, video, or any digital work

  • Any other service offered

are non-refundable once the payment is made.

Reason

Our services involve time, planning, resources, and digital effort that cannot be reversed or resold.

By making a payment, you acknowledge that:

  • You understand the service scope

  • You agree that no refunds will be issued under any circumstances

This includes but is not limited to:

  • Change of mind

  • Business closure

  • Unsatisfactory results

  • Platform bans or restrictions

  • Delays caused by the client

Privacy Policy

Webmasters respects your privacy and is committed to protecting any information you share with us.

Information We Collect

We may collect the following information:

  • Name, phone number, email address

  • Business details shared for project execution

  • Website, ad account, or platform access details provided by the client

  • Communication data via WhatsApp, email, phone calls, or forms

How We Use Your Information

Your information is used strictly to:

  • Communicate regarding projects and services

  • Deliver websites, ads, and other agreed services

  • Provide support and updates

  • Maintain internal records

We do not sell, rent, or trade your personal or business data to third parties.

Data Security

We take reasonable measures to protect your information. However, no digital system is 100% secure, and by using our services, you acknowledge this risk.

Third-Party Platforms

Our services may involve third-party platforms such as Meta (Facebook/Instagram), Google, hosting providers, or payment gateways. We are not responsible for their privacy practices or policy changes.


 

Contact Us

For any questions regarding these policies, contact us at: info@webmastersweb.in